Privacy Policy

We value and respect the privacy of our users. Thus, Arc Solution’s privacy policy describes the information, we receive from you when you visit our website (“Website”), how that information is used by us, and the circumstances under which we may disclose such Visitor Information to others. It also gives more knowledge on how to manage the personal information that you provide to us. This Privacy Policy is in conjunction with the Terms and Conditions given on the website and should be read aligned to it.

1. Applicability.

The website is available to and can be used by anyone with Internet access around the world. Thus, Arc Solutions hereby mentions that any representations and/or warranties it makes in this Privacy Policy that such policy satisfies the requirements of users accessing and using the Website from all over the world.

2. Information we obtain.

Whenever a you enter our website, we obtain and collect certain information and this information which we collect depends upon what you do when you visit our website.

3. Automatically Collected Information.

Some of your information is automatically obtained and sometimes collected from you when you visit our Website. This information may include some or all of the following items:

  • The domain name and the host from which you access the Internet, including the Internet Protocol (IP) address of the computer you are using and the IP address of your Internet Service Provider.
  • The type and version of Internet browser software you use and your operating system.
  • The date and time you access our site.
  • The length of your stay and the specific pages, images, video or forms that you access while visiting the site.
  • The Internet address of the website from which you linked directly to our Website.
  • Demographic information concerning the country of origin of your computer and the language(s) used by it.

We use this information to monitor the usage of our Website, assess its performance, ensure technological compatibility with your computer, and understand the relative importance of the information provided on our Website. We may also use this data to conduct statistical analyses on visitors’ usage patterns and other aggregated data.

4. Web Browser Cookies

“Cookies” are the small files placed on your computer’s hard drive that distinguish the different visitors. It is a standard practice to use cookies to collect or track information about the activities of the visitors while visiting and using the Website.

Cookies allows website owner to track all the activities of the visitors and how he/she navigates through the website. It the easy for the owner to track the trends and behaviors of the visitors on a whole, just like a traffic report, but does not identify individuals. The collected information usually includes:

  • Date and time of the visit.
  • Pages viewed.
  • Time spent at the site.
  • The website visited just before and the after the owner’s website.

The Cookies are expired on:

  • A specified date.
  • After a specific period of time.
  • After a transaction has been completed.
  • If the Internet browser has been turned off by the user.

5. Information you voluntarily submit to our Website.

We may not require to collect “User Information” for every activity on our website. A User Information is that information which personally identifies you and distinguishes you from others, such as your name, address, phone number, e-mail address and credit card details. You can freely browse our Website without having to submit any such information.

6. Security

We strive to maintain internal controls and procedures to ensure that the Information (as defined below) you share with us is handled in a safe, secure and responsible manner. We have security measures to help protect against loss, unauthorized access and alteration of the information in our control. We will only disclose such Information to employees and authorized service providers who require such information for the purposes described in this Policy. Our databases are protected by physical, technical, and procedural measures that restrict access to authorized person in accordance with this Policy. Although no data transmission over the Internet can be guaranteed 100% secure, and we cannot ensure against any loss, misuse, unauthorized disclosure, alteration, or destruction of data, we take reasonable precautions to prevent such unfortunate occurrences. Our information systems are maintained behind a firewall to isolate them from access by other networks connected to the Internet, and access to Information is granted only to employees who need the information to perform a specific job. Because your credit card security is a high priority, we have taken numerous steps to ensure your payment information is processed confidentially. Our Website use is secured during transmission using industry standard e-commerce security technology such as Secure Sockets Layer (SSL) encryption technology. We use SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet. Once this User Information is received by us and/or our third-party processing merchants, it is stored format is masked and/or encrypted.

7. Emails

When you mail us or provide your email address to us, you are thereby having electronic communication with us. We may retain the content of the email, your email address, and our response in order to service your needs. We may use the data that you provide to send you email or correspondence via other means.

8. How we use User Information?

We do not rent or sell your personal information. We may use your information just to better assist you with the offers and services, to send you the special offers best tailored for you. You can opt out of it and no receive any marketing information. Except where we otherwise obtain your express permission, we share your Information with third parties only under the limited circumstances stated below:

  • Information is subject to disclosure in response to judicial or other governmental subpoenas, warrants and court orders served on us in accordance with their terms, as otherwise required by applicable law, or in response to requests by law enforcement.
  • Information is subject to disclosure to protect our rights or property, protect its legitimate business interests, to enforce the provisions of our Privacy Policy and Terms of Use, and/or to prevent harm to you or others.
  • Information may be disclosed to process credit card transactions. In this case these transactions are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process your order. In addition, we may disclose Information to third parties to verify the authenticity of any financial transaction involving our company or its subsidiaries.

8. Linking to Third-Party Website.

When you click on links on our Website that take you to third-party websites, you will be subject to the third parties’ privacy policies. While we support the protection of privacy on the Internet, we cannot be responsible for the actions of any third-party websites. We encourage you to read the posted privacy policies of any and every website you visit, whether you are linking from our Website or browsing on your own.

9. What to Do About Suspected Violations of This Privacy Statement.

If at any time you believe we have not adhered to the policies and principles set forth in this Privacy Statement, please notify us using the contact information provided below. We will make all commercially reasonable efforts to promptly respond to your concerns.

10. Changes to this Privacy Policy.

Our Privacy Policy is subject to change from time to time, so we suggest that you review the current Privacy Policy at the start of each visit our Website. Unless we clearly express otherwise, we will use Information in accordance with the Privacy Policy under which the Information was collected. YOU ARE HEREBY ADVISED THAT YOUR CONTINUED USE OF OUR WEBSITE CONSTITUTES YOUR ACCEPTANCE OF ANY AMENDMENTS TO AND THE MOST RECENT VERSION OF THIS PRIVACY STATEMENT AND THE WEBSITE’S TERMS AND CONDITIONS.

11. For More Information / Your Information Rights

Arc Solutions welcomes any questions or comments concerning our Privacy Policy or our privacy practices, including regarding any disclosure of third-party information for any marketing purposes. To get any such comments or questions, please do contact us:

12. Your Acceptance to these Terms of Privacy

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

Effective Date of this Privacy Policy:

  • This Privacy Policy is effective as of April 1, 2018.